| Description: |
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows® XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.
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| Prerequisites: |
Before attending this course, students must have:
A+ certification, or equivalent knowledge.
Network+ certification, or equivalent knowledge.
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| Length: |
Five days
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Module 1: Installing Microsoft Windows XP Professional
• Planning an Installation of Microsoft Windows XP Professional
• Installing Windows XP Professional from a Product CD
• Installing Windows XP Professional over a Network
• Upgrading to Microsoft Windows XP Professional.
• Transferring User Settings by Using the USMT
• Activating Windows XP Professional
• Troubleshooting Failed Installations
Module 2: Automating an Installation of Microsoft Windows XP Professional
• Introduction to Automating an Installation of Windows XP Professional • Creating Answer Files • Creating a Uniqueness Database File • How Setup Uses Answer Files and UDFs • Performing an Automated Installation of Windows XP Professional • Introduction to Creating and Deploying an Image • Preparing a Reference Computer • Creating, Testing, and Deploying an Image • Remote Installation Services
Module 3: Configuring Hardware on a Computer Running Microsoft Windows XP Professional • Installing and Configuring Hardware Devices • Working with Drivers • Troubleshooting Hardware Devices
Module 4: Managing Disks • Working with Disk Management • Working with Basic Disks • Working with Dynamic Disks • Preparing Disks When Upgrading to Windows XP Professional • Managing Disks • Defragmenting Volumes
Module 5: Configuring and Managing File Systems • Working with File Systems • Managing Data Compression • Securing Data by Using EFS
At the end of this module, you will be able to configure and manage file systems. This includes:
• Configuring disk compression. • Securing files by using EFS.
Module 6: Troubleshooting the Boot Process and Other System Issues
• Examining the Windows XP Professional Boot Process
• Controlling System Settings During the Boot Process
• Changing Startup Behavior Using the Boot.ini File
• Using Advanced Boot Options to Troubleshoot Startup Problems
• Using the Recovery Console to Start the Computer
• Restoring a Computer to a Previous State
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Module 7: Configuring the Desktop Environment
• Configuring User Desktop Settings
• Customizing the Desktop Environment
• Configuring System Settings
• Understanding How User Profiles and Group Policy Affect Desktop Customization
• Using Remote Assistance
Module 8: Configuring TCP/IP Addressing and Name Resolution
• Configuring IP Addresses
• Troubleshooting IP Addresses
• Determining TCP/IP Name Resolution Methods
• Configuring a DNS and WINS Client
• Connecting to a Remote Host
Module 9: Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks
• Examining Workgroups and User Accounts
• Creating and Authenticating Local User Accounts
• Configuring Local Security
• Configuring Logon Options in a Workgroup
• Configuring Networking Options in a Workgroup
• Joining a Domain
• Operating in a Domain
Module 10: Supporting Remote Users
• Establishing Remote Access Connections
• Connecting to Virtual Private Networks
• Configuring Inbound Connections
• Configuring Authentication Protocols and Encryption
• Using Remote Desktop
• Storing User Names and Passwords to Facilitate Remote Connections
Module 11: Configuring Microsoft Windows XP for Mobile Computing
• Configuring Hardware for Mobile Computing
• Configuring Power Management Options for Mobile Computing
• Making Files, Folders, and Web Pages Available for Offline Use
Module 12: Monitoring Resources and Performance
• Determining System Information
• Using Task Manager to Monitor System Performance
• Using Performance and Maintenance Tools to Improve Performance
• Monitoring Event Logs
• Configuring Program Compatibility
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