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MS 2272: Implementing and Supporting Microsoft Windows XP Professional

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Description: The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows® XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.

Prerequisites: Before attending this course, students must have:
 A+ certification, or equivalent knowledge.
 Network+ certification, or equivalent knowledge.

Length: Five days

Module 1: Installing Microsoft Windows XP Professional
• Planning an Installation of Microsoft Windows XP Professional
• Installing Windows XP Professional from a Product CD
• Installing Windows XP Professional over a Network
• Upgrading to Microsoft Windows XP Professional.
• Transferring User Settings by Using the USMT
• Activating Windows XP Professional
• Troubleshooting Failed Installations

Module 2: Automating an Installation of Microsoft Windows XP Professional
• Introduction to Automating an Installation of Windows XP Professional
• Creating Answer Files
• Creating a Uniqueness Database File
• How Setup Uses Answer Files and UDFs
• Performing an Automated Installation of Windows XP Professional
• Introduction to Creating and Deploying an Image
• Preparing a Reference Computer
• Creating, Testing, and Deploying an Image
• Remote Installation Services

Module 3: Configuring Hardware on a Computer Running Microsoft Windows XP Professional
• Installing and Configuring Hardware Devices
• Working with Drivers
• Troubleshooting Hardware Devices

Module 4: Managing Disks
• Working with Disk Management
• Working with Basic Disks
• Working with Dynamic Disks
• Preparing Disks When Upgrading to Windows XP Professional
• Managing Disks
• Defragmenting Volumes

Module 5: Configuring and Managing File Systems
• Working with File Systems
• Managing Data Compression
• Securing Data by Using EFS

At the end of this module, you will be able to configure and manage file systems. This includes:
• Configuring disk compression.
• Securing files by using EFS.

Module 6: Troubleshooting the Boot Process and Other System Issues
• Examining the Windows XP Professional Boot Process
• Controlling System Settings During the Boot Process
• Changing Startup Behavior Using the Boot.ini File
• Using Advanced Boot Options to Troubleshoot Startup Problems
• Using the Recovery Console to Start the Computer
• Restoring a Computer to a Previous State

Module 7: Configuring the Desktop Environment
• Configuring User Desktop Settings
• Customizing the Desktop Environment
• Configuring System Settings
• Understanding How User Profiles and Group Policy Affect Desktop Customization
• Using Remote Assistance

Module 8: Configuring TCP/IP Addressing and Name Resolution
• Configuring IP Addresses
• Troubleshooting IP Addresses
• Determining TCP/IP Name Resolution Methods
• Configuring a DNS and WINS Client
• Connecting to a Remote Host

Module 9: Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks
• Examining Workgroups and User Accounts
• Creating and Authenticating Local User Accounts
• Configuring Local Security
• Configuring Logon Options in a Workgroup
• Configuring Networking Options in a Workgroup
• Joining a Domain
• Operating in a Domain

Module 10: Supporting Remote Users
• Establishing Remote Access Connections
• Connecting to Virtual Private Networks
• Configuring Inbound Connections
• Configuring Authentication Protocols and Encryption
• Using Remote Desktop
• Storing User Names and Passwords to Facilitate Remote Connections

Module 11: Configuring Microsoft Windows XP for Mobile Computing
• Configuring Hardware for Mobile Computing
• Configuring Power Management Options for Mobile Computing
• Making Files, Folders, and Web Pages Available for Offline Use

Module 12: Monitoring Resources and Performance
• Determining System Information
• Using Task Manager to Monitor System Performance
• Using Performance and Maintenance Tools to Improve Performance
• Monitoring Event Logs
• Configuring Program Compatibility

 

 
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