Outlook 2002: Getting Started

« back to previous page

Description:	This course is designed to provide a general orientation to Outlook. Upon completion of the class you will be able to work effectively in the Outlook environment, send and respond to mail, and use the calendar, contacts, journal, tasks and notes.
Prerequisites:	Experience in Windows 95/98/NT/2000
Length:	One day

What Is Outlook?
• Using Outlook Today
• Understanding the Screen
• Working with Preview Pane vs. AutoPreview
• Understanding the Outlook Bar
• Understanding the Folder List

Working with E-mail
• Creating and Sending a Message
• Understanding the Address Books
• Selecting an E-mail Editor & Message Format
• Reading Messages
• Responding to a Message
• Working with Attachments
• Saving E-mail
• Printing E-mail

Setting E-mail Options
• Setting Message Options
• Using Internet Read Receipts
• Flagging a Message
• Using Stationary
• Working with Categories
• Creating a Signature

Managing E-mail
• Creating a Folder
• Selecting Messages
• Moving and Copying Messages
• Deleting E-mail
• Using the Out of Office Assistant

Working with the Calendar
• Viewing the Calendar
• Entering Calendar Items
• Editing a Calendar Item
• Planning a Meeting
• Using iCalendar to Show Free/Busy Time
• Changing Calendar Defaults
• Printing the Calendar
• Previewing a Calendar

Working with Tasks
• Creating Tasks
• Editing a Task
• Working with Task Requests
• Using Different Views
• Printing Tasks

Working with Contacts
• Understanding the Contact Views
• Editing Contacts
• Viewing the Contacts
• Working with Contacts
• Using Contact Activity Tracking
• Using Merge Contact Information
• Creating Distribution Lists
• Printing Contacts

Working with Notes
• Creating Notes
• Printing Notes
• Deleting Notes
• Placing Notes on the Desktop

Summary and Review