ITIL V3 Certification - Managing Through the Lifecycle
**Please note that CompuWorks will only accept students registering through a company or organization. Please click here for more information**
Course Description:
This 5 day program in a Certificate in ITIL V3 Service Management - Managing Across the Lifecycle. This certification completes the Lifecycle and Capability streams by focusing on the ancillary knowledge required to implement and manage the necessary skills associated with the use of the Lifecycle practices.
Who Should Attend:
The Managing Across the Lifecycle program will be of interest to candidates who wish to complete the Lifecycle and Capability streams that will enable them to obtain an ITIL® Expert certification in IT service management.
Curriculum:
Introduction to IT Service Management Business and Managerial Issuses
Managing the Planning and Implementation of IT Service Management
Management of Strategic Change
Risk Management
Managerial Functions
Understanding Organizational Challenges
Lifecycle Project Assesment
Understanding Complmentary Industry Guidance
Prerequisites
17 credits, including ITIL V3 Foundations and any mix of Intermediate courses
Professional Development Units
You will earn 30 contact hours or PDUs upon completion of this course.
Group Rate:
(Up to 16)
