Before attending this course, students must have:

·          Active Directory knowledge and concepts including Group Policy.

·          Windows Server 2003 knowledge and experience.

·          Fundamental knowledge of SQL Server 2005.

·          Fundamental knowledge of Windows Terminal Services.

·          Fundamental knowledge of System Management Server 2003.

·          Fundamental knowledge of Microsoft Operations Manager.

·          Experience managing Windows desktops in an Enterprise environment.

Course OutlineModule 1: Optimizing Windows Desktop Management in the Enterprise

This module explains key desktop manageability challenges and identifies MDOP applications that can address those challenges.

Lessons

·         Desktop Management in the Enterprise

·         Microsoft Desktop Optimization Pack Overview

After completing this module, students will be able to:

·         Describe desktop management challenges and strategies within the enterprise.

·         Identify how MDOP can help an organization improve infrastructure optimization goals.

Module 2: Controlling Group Policy Objects Using Advanced Group Policy Management

This module explains how to use AGPM to manage controlled group policy objects.

Lessons

·         Overview of Advanced Group Policy Management 

·         Configuring Advanced Group Policy Management

·         Introduction to Controlling Group Policy Objects

·         Managing Group Policy Using AGPM

Lab : Controlling Group Policy Using AGPM

·         Exercise 1: Installing AGPM

·         Exercise 2: Managing Controlled Group Policy Objects

After completing this module, students will be able to:

·         Describe the benefits and features of AGPM.

·         Configure Group Policy using AGPM.

·         Describe how to control Group Policy objects.

·         Manage Group Policy using AGPM.

Module 3: Monitoring Desktops Using Microsoft Desktop Error Monitoring

This module explains how Desktop Error Monitoring can be configured to provide a centralized collection location of computer events and error messages.

Lessons

·         Overview of Microsoft Desktop Error Monitoring 

·         Installing and Configuring Desktop Error Monitoring

Lab : Installing Desktop Error Monitoring

·         Exercise 1: Checking Prerequisites for Desktop Error Monitoring

·         Exercise 2: Installing Desktop Error Monitoring

Lab : Monitoring Desktops Using Microsoft Desktop Error Monitoring

·         Exercise 1: Configuring a Management Server for Client Monitoring

·         Exercise 2: Deploying Client Monitoring Using Group Policy

·         Exercise 3: Configuring Error Transmission, Data Collection and Notification

·         Exercise 4: Using the DEM Console

·         Exercise 5: Using Reporting in the DEM Console

After completing this module, students will be able to:

·         Describe the benefits and features of Microsoft Desktop Error Monitoring.

·         Install and configure Desktop Error Monitoring.

Module 4: Managing Software Inventory Using the Asset Inventory Service

This module explains how to use the Microsoft Asset Inventory Service to manage software inventory.

Lessons

·         Asset Inventory Service (AIS) Overview

·         Deploying AIS Clients

·         Managing Computers Reporting to AIS

·         Managing Software Inventory

Lab : Deploying the Asset Inventory Service (AIS) Client

·         Exercise 1: Deploying the AIS Using Group Policy

·         Exercise 2: Configuring Computer Group Membership

·         Exercise 3: Simulation of the Asset Inventory Service

After completing this module, students will be able to:

·         Describe the benefits and features of the Microsoft Asset Inventory Service.

·         Deploy AIS clients.

·         Manage computers reporting to AIS.

·         Manage software inventory using AIS.

Module 5: Repairing and Diagnosing Computer Systems Using the Diagnostics and Recovery Toolset

This module explains how to use the Diagnostics and Recover Toolset to recover computer systems.

Lessons

·         Diagnostics and Recovery Toolset Overview

·         Recovering Computer Systems with ERD Commander

·         Administrative Tools Category Overview

·         Networking Tools Category Overview

·         Systems Tools Category Overview

·         Differences Between DaRT 5 and DaRT 6

Lab : Repairing Computer Systems Using DART

·         Exercise 1: Creating the ERD Boot Disk

·         Exercise 2: Experimenting with the ERD Recovery Tools

After completing this module, students will be able to:

·         Describe the benefits and features of the Diagnostics and Recovery Toolset.

·         Recover computer system suing ERD commander.

·         Describe the Administrative Tools Category.

·         Describe the Networking Tools Category.

·         Describe the Systems Tools Category.

·         Differences between DaRT 5 and DaRT 6.

Module 6: Introduction to the Microsoft Application Virtualization Management System

This module explains application virtualization concepts and how the components of Microsoft Application Virtualization Management system address the various phases of the Application Management Lifecycle.

Lessons

·         Application Management Lifecycle

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