Course Description:

This Matrix Management in IT course is designed to provide students with an understanding of the definition and background of matrix management. If also covers the advantages and disadvantages of a matrixed IT organization--to the company, to IT, to the user community and to the person being matrixed. It also describes and illustrates various types of matrix management used within IT organizations.

This class is a component of the IT Management and Leadership Professional Certification. (ITMLE^©)

Course Objectives:

Upon completion of the Matrix Management in IT course, students will be able to:

• Manage and lead effectively in a matrixed organization
• Understand the advantage and disadvantages of various approaches
• Deliver maximum IT value within the matrix
• Effectively motivate and coach staff in a matrixed organization 

Audience:

• IT professionals who wish to work toward a formal certification
• IT individual contributors with career goals in supervising/management/senior leadership
• IT team leads or soon-to-be team leads
• IT supervisors or soon-to-be supervisors
• Newer IT managers or soon-to-be managers
• Experienced IT managers desiring a reputation for superior “technical people” management skills and to build their “brand” 

Prerequisites:

• none 

Duration:

 ½ day, full day and customized full-day formats available.

Course Topics:

      I.          Matrix Management-Definitions

a.    Definition and flavors of matrix

b.    Solid line vs. dotted line reporting

c.    Usage of matrix management within IT

    II.          Advantages and Disadvantages for IT

a.    Advantages of matrix management from an IT perspective

b.    Disadvantages of matrix management from an IT perspective

   III.          Description of Different Matrix Management Implementations

a.    Permanent dotted line reporting models

b.    Temporary dotted line reporting models

  IV.          Matrix management from an IT Manager’s Perspective

a.     In IT and dotted line to the business

b.     In the business and dotted line to IT

   V.          Food For Thought

a.    Various mini-case scenarios