Communicating Across Cultures
**Please note that CompuWorks will only accept students registering through a company or organization. Please click here for more information**
Description: This course teaches students the basics of cross-cultural business communication. Students learn about how cultural differences affect speech, nonverbal and written communication. Students learn how to identify cross-cultural barriers, work with interpreters and translators, organize and participate in cross-cultural meetings, and handle negotiations and problem solving in cross-cultural meetings. Students also learn about building relationships as well as teams across cultures.
Days: 1
Unit 1: Workplace culture
· Basics of culture
· Cultural differences
Unit 2: Differences in communication
· Verbal communication
· Nonverbal and written communication
Unit 3: Communicating across cultures
· Building relationships
· Listening and responding
Unit 4: Overcoming communication barriers
· Cross-cultural communication barriers
· Avoiding barriers
· Interpreters
Unit 5: Cross-cultural business situations
· Cross-cultural meetings
· Negotiating and problem solving
Unit 6: Addressing cross-cultural issues
· Communicating with co-workers
· Writing cross-culturally
Group Rate:
(Up to 15)
